1. Linux.org: They have three levels of course modules: Linux Online hosts these courses considering the students at all levels. You can graduate to the next level, soon after you’re comfortable with one. The best part if that you can carry out the learning process without you having a need to register or download any software whatsoever. Apart from the course material, you can get a lot of how-to’s & tips to make you more efficient as a Linux guy.
   1. Beginner Level
   2. Intermediate Level
   3. Advanced Level

DO YOUR HOMEWORK
There is nothing that screams “hire me” more than taking an interest in your prospective organisation. Research the company and culture; know exactly why you want to be a part of this group.Know yourself – think about how exactly you match the role and why exactly they have to hire you. Be specific and honest.Think through those “worst case scenario” questions as well as being geared for the easy ones.
The more prepared you are, the more comfortable and confident you are likely to come across.

MAKE AN IMPRESSION
As much of a cliché as it sounds, those first few seconds are what counts.Think about how you dress. While there are less “absolutes” now in interview attire, you should be aware of what dress codes are like in your target employer. Err on the conservative and formal side; make sure you are comfortable and pay attention to detail.Arriving radically early can be almost as annoying as being late – a few minutes prior to the scheduled time is usually safest.Set the tone for the interview right from the start. Greet people by name; offer a firm handshake and eye contact.Find your “Zen” place. There is no easy answer to being calm and in control in an interview situation, but it is definitely important to sit comfortably, be natural and smile.

THE INTERVIEW: ENTIRELY SURVIVABLE
Be flexible. Adapt to the style of the interviewer and reflect their wording if appropriate.
Avoid slang and clumsy speech – a thoughtful silence is often less off-putting than a string of “umms”. Try to be concise.There are not always right or wrong answers to questions. Back up your answers with real life examples. Nothing is a better sales tool than your past successes – use them to justify your point of view.Be positive. Use assertive and affirmative language. Never fall into the trap of being overtly negative about an ex-employer – it never looks good.Enthusiasm sells – both in the content of your answers and in the delivery tone.Make your opportunity to ask questions count! Nothing is more disappointing to an interviewer than questions that are poorly thought out and could have easily been researched before. This is a real chance to close the interview and reinforce your interest in the job.

AFTER THE INTERVIEW
Follow up. A letter or call following the meeting thanking interviewers for their time is entirely appropriate. As trite as it might sound, treat it as a learning experience – it genuinely is the best way to hone in your skills for future interviews.

USING YOUR CONSULTANT
If your interview has been arranged by a consultant, you should still do your homework and follow through the points above. A good consultant will properly brief you on the company and the role, help you with likely interview questions and the structure of the interview and will give you honest feedback. Do not be afraid to ask if you feel you are not getting the support or information you need, as some recruiters are more proactive than others.

SAMPLE INTERVIEW QUESTIONS
Many employers conduct competency based interviews. These will require you to give specific examples to demonstrate how you’ve actually worked in the past.
For example:
a)The situation (what were you given to do, where were you working, etc)
b) Your behaviour towards the situation (how did you react, what practical measures did you put in place, what did you have to do, etc)
c) The conclusion (what was the outcome, was it positive?)
Here are some samples to practice structuring your answers…
1. Tell me about a time when you showed initiative at work.
2. Tell me about a time when you were faced with a difficult client/customer/work colleague and how did you react?
3. Describe a time when you worked in a successful team and what part did you play?
4. Tell me about a task that you were given to do and how did you plan everything to ensure you met the end goal?
5. Give an example of a task that was given to you that you didn’t really enjoy doing. What didn’t you enjoy and how did you motivate yourself to do it?
6. Tell me about a time when you worked under pressure to meet a certain deadline. Were there obstacles that prevented you from reaching this? How did you handle these obstacles?
7. When your manager is out of the office, how do you deal with his/her emails/letters that come in?

Greet: After entering the room of the interviewer, the first step is to greet the interviewer by offering your hand and give a firm handshake. With a pleasant smile introduce yourself to the interviewer.

Sit in a good posture: Stand till the interviewer ask you to take your seat. A good sitting posture need to be followed after the interviewer gives permission to sit.

Don’t Feel Uneasy: Everybody has some sort of nervousness upto certain limit and it is therefore no need to feel uneasy while taking part in interview.

Have a good eye contact: Eye contact is considered as an important tool to access your attentiveness, it is therefore a good eye contact can make the interviewer to think of the interviewee as a good listener.

Speak appropriately: It is very important for any interviewee to speak clearly and appropriately for the questions asked by the interviewer. It is necessary to speak with a good grammar and friendly tone to attract the interviewer’s attention. It is advisable to avoid “yes” or “no” answers to the question asked by the interviewer. Say clearly the answers with good example.

Move your hands moderately: While speaking our hands also speaks with its language and this is unavoidable and quite natural among all the people but talking with the hand should be kept restrained.

Be optimistic: Be optimistic while participating in an interview. Positive hope may leads to success so attend the interview positively and also give your answers in positive and enthusiastic tone.

Be Calm: Nervousness is unavoidable and everybody feels nervous till some extent. To avoid nervousness it is better to be calm and unruffled.

Be clear in your answers: While answering for any type of questions, be clear and concise in your answers and provide answers with a good example.

Do’s and Don’ts in an Interview:

Do’s:

There are many things that needed to be followed while attending an interview. The do’s need to be followed is listed below.

1. Prepare well and attend with Confidence: Preparation is quite a long process that needs to be done well in order to present the answers in a good form. Lack of preparation even ruins the originality of the interviewee. It is therefore necessary to reply the answers with confidence. If required proving the answers with an example is best. The interviewee should be straight forward in his/her answers and it is to say “no” when they don’t know the answers for the particular question. This type of frank nature boosts up the interviewee reputation in the mind of interviewer.

2. Prepare a Check list: It is wise to prepare a checklist and check it before going to the interview session. The checklist needs to have the following things in it.
*. It is necessary to put all the mark sheets and other important certificates in to a file and keep it ready.
*. Dress code followed during the interview process should be professional.
*. It is necessary to be present there at interview session before half and hour.
*. After reaching the interview place, it is required to inform to the person who takes in charge of noting down the name of the interviewee.
*. Keep yourselves free from external disturbances and concentrate on the interview.

3. Report before the right time: It is advised to be there at the place of interview just half an hour before the time of interview. After reaching the interview place, relax yourselves and prepare well to face the interview boldly.

4. First Impression is the best impression: First impression is the best impression and this quote fits to all. So make yourself ready to face the interview with courage and try to impress your interviewer with your thoughts.

5. Don’t ask too many questions: Reciprocal questions are welcomed in interview process but the interviewee should maintain a limit to which he/she can ask questions to the interviewer.

Don’ts:

There are many things that need to be avoided while talking part in an interview. These things are
1. Poor Greeting: Greeting the interviewer should be done in a perfect way and poor handshaking with interviewer should be avoided. With your handshaking an interviewer can find your personality, so handshake with the interviewer with full of confidence and avoid fear in your face.

2. Poorly prepared: If the preparation for the interview is poorly done then there is no chance for the particular interviewee to get selected for the job. Prepare well in order to get selected. Be able to respond to the questions with appropriate answers.

3. Attending the interview session very late: Most of the interviewees are following this habit. Coming late to the interview session will create a bad impression in the mind of interviewer about the interviewee. So try to be present there in interview place before half an hour.

4. Talking continuously: There are some people who talks continuously without hearing to the interviewer. This is one of the bad habits and should be eradicated totally from the mind of an interviewee. There must be conversation between both the interviewer and interviewee. This makes the interview session healthy and creates a good impression about the interviewee in the mind of interviewer.

These are some of the important tips that need to be followed during the interview process in order to create a good impression about you on the mind of the interviewer. Don’t section provided in this interview tips should be seriously considered and should be eradicated totally. If an interviewee follows these simple tips in their interview session there is a high possibility for the interviewee to get selected.

CALL CENTER RECRUITMENT SOFTWARE

Companies are in need of skilled persons for their business. In order to recruit efficient applicant from the thousands of people, companies are now using call center recruitment software. Call center recruitment software filters the unskilled persons of not having proper work experience and education. The necessary skills required for the position of the call center can be obtained by scanning the resume of the candidate. So in order to shortlist your resume, you need to prepare a proper formatted resume, which describes about your skills in connecting your strength to the people related skills. As you are going to deal with people, your resume should deal with the related areas. In short, your resume should describe about yourselves in a concise manner.

PREPARATING FOR CALL CENTER INTERVIEW

The skills required for a call center executive goes like he/she should have basic qualification with good command over Standard English language and usage skills. The important thing is you have to be confident enough to face the interview without the hesitation to talk with the people. On the day of the interview good professional dressing sense should be followed. Be confident about your skills and deliver the answers in a crisp manner with a clear voice. The interview tests your personality skills, communication skills, teamwork abilities, attitude towards customer service and perseverance under pressure.

WORK IN CALL CENTER :

Business now goes for not only trading products but also for promoting services. Call center comes under customer care support services. The possible queries and the answers about the businesses will be stored in the computer and telephone interfaced system. Customer care executives use the system to get the request from the customer and retort back with the appropriate answer. Customer care executives should need good knowledge of the company and business, presence of mind and proper communication skills to present the answer back. Effective management of call center operation is a key factor for the growth of productivity.

COMMON QUESTIONS IN CALL CENTER INTERVIEW

Apart from the general questions about your hobbies and interest, work and educational background there are some other typical questions asked in the call center interview. These are some of the important questions for the call center interview.

Tell me about yourself ?

This is an obvious open-ended question where the executive is inviting you to give some background on yourself. This doesn’t mean that your have to disclose your personal information. For this question you have to reveal your real strengths, which made you to succeed, your experience in your past industry/business, the reason for enjoying your job and what you are looking now to do. You need to prepare a script by writing down all the answers carefully and practicing it to get familiar with the answers. You need a good practice, as this question is not a usual one.

What you think of a call center? What kind of work is done here ?

The manager will expect a certain level of knowledge about the call center, so read up on the web and search out what happens in the call center, what are the different process they handle, what is the work environment, etc. You have to show the interest that you have on the call center by presenting updated information about the call center.

Have you worked in a team?

This is a normal question, as all business requires teamwork to achieve a higher position from now. Tell about your experience of working in team, your challenges you solved, while working in a team with an example that happened in your life or in your previous company.

What is your favorite TV program or your favorite past time ?

Tell the interviewer about the English TV channels you watch. The program that can be any kind like English news, shares and mutual funds, etc. also refer your time past as reading books and listening to music.

Do you know the basic skills of computer ?

Interviewer will be looking for the answer “yes”. Express about the recent computer-training course and highlight the knowledge of MS-office application. Also mention how regularly you use the computer from home, office and cyber café.

Before attending the interview be clear in your skill, strengths, and your ideas. Remember that the most important thing they will in you is the proper grasp of English language, neutral accent and the presence of mind. Make possible to go for real examples. Do not give a fake appearance before the interviewer. In the interview you have to satisfy the executive that you are capable for the call center job by your valuable answers. Give more importance on the company business rather than yours.

So be friendly in your speech and prove yourself to be good enough to hold the position of the customer care executive.

A factor creating a need for specialized technical writers is the increased emphasis on documentation.
A Technical writer is a professional writer who designs, creates, maintains, and updates technical documentation—including online help, user guides, white papers, design specifications, and other documents. Engineers, scientists, and other professionals may also produce technical writing, often handing their work to a professional technical writer for editing and formatting.

As a profession, technical writing is coming into its own as demand for better documentation increases. It can bee a taken as career .The work of technical writers requires not only writing skills and documentation techniques but verbal communications skills as well. Technical Writer works directly with user to bee sure that they understand the use of the system.

The technical writer’s primary responsibility is to gather information and produce documentation tailored to a particular audience. A good technical writer creates documentation that is accurate, complete, unambiguous and as concise as possible. Technical writers communicate in many ways: printed documentation, Web-based or other electronic documentation, training materials, and industrial film scripts.

Qualification
Technical writers normally possess a mix of technical and language abilities. They may have a degree or certification in technical communications. Many technical writers switch from another technical field such as engineering or science, often after taking classes in technical communications.

know Yourself : Before you start planing any career know yourself first.You’re not alone. Yes, even a social butterfly, as its identity. Just a simple basics at life can make a wonder at life .Now try to question yourself and know yourself, take some time to do some serious self-exploration.The question WHY is a powerful tool for your explorations.

Explore Yourself : Now ask you are mind what to be explored. It’s now a deep search may be you need to be digged yourself.

Identify your obstacles: Now you needed to sort down your question & find a path to your obstacles. Now what’s stopping you Fear? self doubt ? any other. you don’t judge yourself that"you can’t do that," "you’re not good enough," "what will they think," etc. These question may be your real obstacles just come out of it first.

Success & Failure : Worried what up sucess ? & failure ?. our society taught us many thing to over come up with sucess & failure. "Note that Buddha, Jesus Christ, Sankaracharya and Vivekananda, great Sages and Saints and Devotees of the Lord, all these are treasured in the memory of man even unto this day. What quality made them all memorable for all time? I say, it is the character of each one of them. It is the fragrance of the flower; it gives value and worth. Among the qualities that make up a flawless character, Love, Patience, Forbearance, Steadfastness, Charity". Now if we have balance in our character surely sucess will be your. Make a plan & act on it today.

Commit it : Your goal is to find a good fit between who you are and the many educational and career opportunities available. Career exploration is the only gateway. just research & commit it today.

"All the powers in the universe are already ours. It is we who have put our hands before our eyes and cry that it is dark." By Swami Vivekananda .